Free to use Kiosks
The five councils in Tyne and Wear got together to develop an easy way for everyone to access:
- Council services
- Tourist information
- Transport information
- And much more
You could just go to your nearest i+ Point, and touch:
You can access services and information at any time, and contact your local council from any i+ Point in Tyne and Wear. For example
- Find out how to recycle in South Shields while shopping in Newcastle.
- Find out about developing a business in Sunderland during a family day out in Whitley Bay.
- Find out what’s on at Newcastle City Hall after visiting the BALTIC arts centre in Gateshead.
The kiosks were provided and operated by Cityspace.
You could access services from Gateshead, Newcastle, North Tyneside, South Tyneside and Sunderland councils, such as:
- An A-Z of services – for information such as when bins will be emptied, how to contact social services and where to find sports facilities.
- Jobs search and applications
- Who’s my local Councillor?
- Contact us
- Request a form
- Reporting environmental issues
#Note: Services varied for each council.
Visitor and tourist information across the region
Tourist Information was available for the Tyne and Wear region, including:
- Places to visit
- Accommodation listings
- Travel and transport
- Dining out
- Regional events
- Things to see and do
What was available at the i+ Points?
- Transport information
- Missing Person’s Helpline
- Get in touch with your council
- Free outward e-mail, e-postcards and video messaging
- The latest jobs
- Visitor and what’s on information
- Council information and services
- BBC news and sport
Touching any of the side panel buttons took users to Council services such as: and allowed them to request Council forms:
Touching on the small Jobs icon at the bottom of the screen took users to Department for Work and Pension services such as Worktrain: and Jobsgopublic
Touching on the small Advice icon at the bottom of the screen took users to advice services such as:Women´s Aid Childcare Crimestoppers Missing Persons
Touching on the small Freemail icon at the bottom of the screen took users to the free email service:
‘All aboard’ the kiosks!
Ships, crews and spectators at the Tall Ships Race in Newcastle in July 2005 benefitted from a free Wi-Fi signal on both sides of the Gateshead Millennium Bridge from the start of the Mouth of the River Festival.
The wireless broadband service provided free internet access to anyone with a wirelessly enabled device within 300 metres of each of the iPlus Information Points on either side of the quay.
“The crew of the very first ship to sail in the week before the race asked where the nearest ‘hotspot’ was as soon as they docked” said Philip Payne, Tall Ships manager.
“From ship to shore, the service is very conveniently located on both sides of the Gateshead Millennium Bridge, giving racing crews, press and spectators a really valuable facility completely free of charge.”
In keeping with the festivities, the postcard entries for the competition run by Northern Print Studio at Fish Quay entitled ‘If all the world were paper and all the sea were ink’, were available in a virtual gallery on the iPlus Point network.
See Cityspace’s Press Release here.
Sunderland International Airshow
Kiosks also support visitors to the annual Sunderland International Airshow.
The Office of the Deputy Prime Minister awarded the TWICT Partnership £500,000 of support towards the establishment of the network of kiosks and services through its Local Government On Line II Programme
e-Government Excellence Awards 2004
TWICT was a finalist in the inaugural e-Government Excellence Awards: Local Government Team Category. Click here for our press release.